This tutorial will help you to add a new or re-configure the existing cPanel email account in Microsoft Outlook 2019.
NOTE: In this article, we use [email protected] address as an example.
Follow these steps in order to add a new email account:
1. Open Microsoft Outlook 2019 on your device.
2. If you don't have any mailboxes added yet, you will see the Account Information page. Click the +Add Account button there.
4. Type in the password you are using for this email address and click Connect:
5. Select the Change account settings option and click Next. On the next page, select the POP or IMAP option and then click Next.
- Incoming mail server: server your account is hosted on (server1.web-hosting.com is used as an example, replace it with your actual server)
- Incoming mail port: 993 (or 143 with STARTTLS)
- Encryption method: SSL/TLS (or STARTTLS if 143 port is used)
- Require logon using Secure Password Authentication (SPA): should be unchecked
- Outgoing mail server: server your account is hosted on (the same as the incoming mail server)
- Outgoing mail port: 465 (or 587 with STARTTLS)
- Encryption method: SSL/TLS (or STARTTLS if 587 port is used)
- Require logon using Secure Password Authentication (SPA): should be unchecked
7. If you choose POP account setup, enter the following mailbox and server details:
- Incoming mail server: server your account is hosted on (server1.web-hosting.com is used as an example, replace it with your actual server)
- Incoming mail port: 995
- This server requires an encrypted connection(SSL/TLS): should be checked
- Require logon using Secure Password Authentication (SPA): should be unchecked
- Outgoing mail server: server your account is hosted on (the same as the incoming mail server)
- Outgoing mail port: 465 (or 587 with STARTTLS)
- Encryption method: SSL/TLS (or STARTTLS if 587 port is used)
- Require logon using Secure Password Authentication (SPA): should be unchecked
8. Once all details are filled, click Next.
9. After that, type in your password for this email address and click Connect:
10. If all the settings are correct, you will receive the following message.
Click Done to complete the setup.
In order to check the configuration of the existing email account, follow these steps:
1. Open Microsoft Outlook 2019 on your device.
2. Go to the File tab >> Info >> Account Information page and click on Account Settings:
3. Select the mailbox in question and click Repair:
4. In the next window, click on Advanced options, check Let me repair my account manually and click on Repair:
5. On the next page, you will see incoming and outgoing server settings.
Make sure all of them are set properly. If any information is set incorrectly, update it for both Incoming mail and Outgoing mail configurations:
6. Once all details for the outgoing connection are updated, click Repair:
That's it!
